5

Chuck communicated every step of the way, prompt and reliable service

Thank you for the awesome feedback Jose! We take pride in keeping our customers informed and providing reliable auto service. Looking forward to assisting you in the future.

- Chuck Jones Automotive
5

Chuck runs a great shop. My 2008 Honda Fit broke down on I-5 just south of Woodland. I knew that my quick search for a good mechanic had paid off when the unaffiliated tow driver told me that Chuck Jones Automotive was the best shop in the area. Chuck called me personally the next day to take me through his team's diagnosis and to get my approval for the work. A faulty crankshaft position sensor was the culprit, but new plugs, cables, and boots were in order to get the ignition system up to snuff. He could have easily sold me new coils if he was that kind of guy, but Chuck instead assured me that the originals were in fine shape and that the money would be better spent on a new air filter. Delivered as promised, the old Fit was running like new. They even identified and replaced a burnt out brake light at no charge. Quick and competent with fair prices, fast service, and great customer care, Chuck Jones Automotive was just what I needed to get back on the road.

Thank you for sharing your positive experience Whit! We're thrilled to hear about your satisfaction with our service and attention to detail. Providing excellent customer care is our top priority, and we're glad we could get your Honda Fit back on the road quickly and efficiently. We appreciate your business and hope to see you again for any future automotive needs.

- Chuck Jones Automotive
5

Courteous and efficient assistance; diagnosis and repairs made accurately with reasonable charges.

Thank you for the 5-star review Dave! We're glad to hear that you had a positive experience with us. We strive to provide accurate auto repairs at fair prices. If you need any further assistance, feel free to reach out to us.

- Chuck Jones Automotive
5

You guys are so wonderful and accommodating.

Thank you for your awesome review Sondra! We strive to provide excellent auto service and are so glad to hear that you had a wonderful experience with us. We look forward to seeing you again soon!

- Chuck Jones Automotive
5

The service was great and the people very nice! Chuck Jones Automotive came very highly recommended and we can see why. Thanks so much!

Thank you for the wonderful feedback Jan! We are thrilled to hear that you had a great experience with our service and team. We appreciate your support and recommendation. Looking forward to seeing you the next time!

- Chuck Jones Automotive
5

In desperate need of new tires. I shopped around and Chuck did us great! Best price of anyone.

Hi Dee, thank you for choosing us for your tire needs! We're thrilled to hear that you had a positive experience with Chuck. We strive to offer the best prices in town. Let us know if there's anything else we can assist you with in the future.

- Chuck Jones Automotive
5

I've known this wonderful group of people and have always had them do my work. My car now after 30 yrs is like me ,an old man and you have to be careful how you treat it or something will break..Appreciate your hard work always. Thankyou...have a great 4th of July....nice great service and ex price and thoughtfulness in my needs to keep my car on the road. 5star service. Appreciate their excellence and care...thankyou. I appreciate your care in replacing my window regulator that was faulty..Always great service. Nice service and personal care are much appreciated. Thankyou and all of you have a blessed Christmas. FYI. I am no longer a licensed driver..relinquished my license on my birthday and got an ID. Had 56 years driving around and logged about 250.000 miles plus..thanks Chuck for being a good business friend. Thankyou for tire check...saw the screw and knew you could do your thing...always have something when you put on new tires...right. your the best. See you shortly for oil change and tire rotation...thankyou always. KEVIN

Thank you so much for your wonderful feedback Kevin! We truly appreciate your loyalty and trust in our auto services. We understand the importance of caring for older vehicles, and we're glad we could help keep your car running smoothly. Wishing you a wonderful 4th of July as well!

- Chuck Jones Automotive
5

Great service. Honest and helpful. Will definitely be returning!

Thank you for the fantastic 5-star review Ginger! We're excited to hear that you had a great experience with us. We look forward to welcoming you back and providing excellent auto service again in the future!

- Chuck Jones Automotive
5

My daughter and I were traveling North on I-5 back to Tacoma. All of a sudden several warning lights went on in the car and we pulled off the freeway and came to Chuck Jones automotive to see what was going on. The man at the desk was incredibly kind and helpful and we figured out it was my battery which was old causing this issue and they got us in on a busy Friday right away to put the new battery in and assist us on our journey. Very incredible customer service for these times.

Hi Sheryl, thank you for sharing your positive experience! We're glad we could assist you promptly with your Tacoma and get you back on the road. Safe travels, and we appreciate your kind words about our customer service!

- Chuck Jones Automotive
5

It's the only shop I've been to in Washington that respects me enough to just be honest about parts and labor costs. Not going anywhere else

Thank you for recognizing our commitment to honesty and transparency in our auto services. We truly value your trust and loyalty as a customer. Please don't hesitate to reach out if you need anything in the future.

- Chuck Jones Automotive