Purchased a new (to me) vehicle and found it needed some repairs. Every other shop in town would not work on my vehicle due to the height of it (semi lowered but not slammed) and being unable to get it on their rack. Phone call to Chuck Jones, they were happy to take a look and see if they could get it on their rack which was true after seeing it. Additionally, after seeing the vehicle and what needed repaired, Chuck was persistent to not let me drive it home due to the risk of additional damage that could have caused me to be in an accident. I appreciate the thought of my safety and well being. Furthermore, he was nice enough to store my care inside overnight without issue. Chuck kept me up to date on the status of my vehicle and only recommended repairs related to my concerns. Repairs were made and an alignment was attempted but was not able to be completed to spec due to another part that needed replaced. I was not charged for the alignment at that time and was able to safely drive my car home. After purchasing the needed additional parts for the repair, I was able to drop my car off the same day and they immediately got to work on it. If that's not going the extra mile to ensure customer satisfaction and returning customers, I do not know what is. Thank you Chuck Jones Automotive!