5

My car was not starting and had spit two quarts of oil all over my engine. Chuck Jones was the only place within the area that had availability. Their schedule was tight so it took a few days, but Carl (hard to hear names over the phone, hope I got it right!) was incredibly communicative and called promptly with information updates as I had my Civic towed and dropped off. I wasn't available to be present and he was very understanding and careful to explain the diagnosis over the phone. Carl identified my brand new alternator had failed and he wanted to respect the warranty before touching it. I then explained my confusion over the oil issue. He offered to diagnose that for free and carefully looked at the problem over some days with testing. Ultimately, the damage was catastrophic (too much for me to pay for at least) and I'll have to sell her. :( But the communication was great, the people understanding of the situation and overseeing tow drop off/pickup, and the diagnosis, labor, and testing cost me a bit under $190.

Krystin we are so glad to hear our service was as you expected. Thank you for the kind words!

- Chuck Jones Automotive
4

Kaci thank you for the review!

- Chuck Jones Automotive
5

Great friendly shop

Thank you Manny!

- Chuck Jones Automotive
5

Glad to hear you are happy with our service. See you next time!

- Chuck Jones Automotive
5

Karl has excellent communication skills. The technicians do a great job.

Thank you sir!

- Chuck Jones Automotive
5

Very friendly and professional

Thank you for taking the time to review us

- Chuck Jones Automotive
5

Duane we appreciate the 5 star review. Thank you

- Chuck Jones Automotive
5

We have been using Chuck Jones Automotive for years! We have 4 vehicles and they have done work on 3 out of the 4. They have always been honest when something doesn't need to be repaired and we appreciate that because it is so rare to find an honest mechanic! We have recommended Chuck's to everyone! Top notch quality work at a fair price! We would never go anywhere else!! Thank you for keeping us safely on the road!!

Frank and Jackie, thank you for taking the time to review us. We are thankful to have great customers like you!

- Chuck Jones Automotive
5

We have been using Chuck Jones Automotive for years! We have 4 vehicles and they have done work on 3 out of the 4. They have always been honest when something doesn't need to be repaired and we appreciate that because it is so rare to find an honest mechanic! We have recommended Chuck's to everyone! Top notch quality work at a fair price! We would never go anywhere else!! Thank you for keeping us safely on the road!!

Frank and Jackie always a pleasure doing business with you. Thank you for the opportunity to do so.

- Chuck Jones Automotive
5

I have a 1970 Torino. I'm pretty handy with the car since I restored it myself. I had an A/C leak I could not find. They evacuated the system and found a couple of leaks. It needed a new hose with a unique fitting that would take a couple of days to get. I happened to have the fitting and crimper at home. I was able to take it home repair the hose and bring it back to them and they finished the job. I got my car back a lot sooner and I was able to save some money at the same time. I had a similar situation a few years ago when I tried to change an a/c compressor on one of my other cars. I took it to @@@'s Automotive in Ridgefield. I live in Ridgefield. I asked them to evacuate the system so I could install the compressor and bring it back to them to fill up the system again. @@@ (the owner) refused to do it on the grounds that he would have to warranty the repair and would not take that chance. Translation: (he was not going to make enough profit if he could not sell me and install a compressor). Further Translation: (There was not enough profit margin on such a small job). It was back then that I first found out about Chuck Jones Automotive. They were perfectly happy to do it. I have been taking my cars there ever since even though I live in Ridgefield and @@@'s Automotive is less than a mile from my house.

Bob It is always fun working on oldies! Thank you for the opportunity . See you next time

- Chuck Jones Automotive