5

Wheel started grinding on the way to Woodland, we made it to Chuck Jones and left it overnight. There is an envelope to fill out for drop-off service to let them know what to look like. The next morning, I got a call around 9am; they had already heard the problem and had the car up to look at it and found the rock lodged in the brake caliper. Happy with the friendliness, the service, and the cost! Recommended vendor!

Enjoy the rest of your trip!

- Chuck Jones Automotive
5

These guys helped us out a lot in a situation that was catastrophic for our vehicle. Unfortunately they couldn't fix the car (engine seized) but they were super professional and very kind and outgoing in helping us figure out the situation and how to resolve it. Thanks guys! Thanks Chuck!

Always happy to hear we provided you with the service you deserve. Thank you

- Chuck Jones Automotive
4.5

For ye I would do the work myself but know I am old I need people like you to do my repairs and you are the best I have ever used before I will only come to your shop the people there are great and I call them all my friends.. Thank you for being a great friend.

Wayne you are our friend and we appreciate you and your kind words.

- Chuck Jones Automotive
5

Mario Thank you !

- Chuck Jones Automotive
5

My car was not starting and had spit two quarts of oil all over my engine. Chuck Jones was the only place within the area that had availability. Their schedule was tight so it took a few days, but Carl (hard to hear names over the phone, hope I got it right!) was incredibly communicative and called promptly with information updates as I had my Civic towed and dropped off. I wasn't available to be present and he was very understanding and careful to explain the diagnosis over the phone. Carl identified my brand new alternator had failed and he wanted to respect the warranty before touching it. I then explained my confusion over the oil issue. He offered to diagnose that for free and carefully looked at the problem over some days with testing. Ultimately, the damage was catastrophic (too much for me to pay for at least) and I'll have to sell her. :( But the communication was great, the people understanding of the situation and overseeing tow drop off/pickup, and the diagnosis, labor, and testing cost me a bit under $190.

Krystin we are so glad to hear our service was as you expected. Thank you for the kind words!

- Chuck Jones Automotive
4

Kaci thank you for the review!

- Chuck Jones Automotive
5

Great friendly shop

Thank you Manny!

- Chuck Jones Automotive
5

Glad to hear you are happy with our service. See you next time!

- Chuck Jones Automotive
5

Karl has excellent communication skills. The technicians do a great job.

Thank you sir!

- Chuck Jones Automotive
5

Very friendly and professional

Thank you for taking the time to review us

- Chuck Jones Automotive