4.5

Touring from Virginia our car suffered a compressor failue. AAA referred us to Chuck Jones. Conscious of our timetable, the firm gave priority to our case and completed the repair in a prompt and efficient manner. Megan, the office manager took us to and from our hotel and went out of her way to be of assistance. I have no hesstiation in recomneding Chuck Jones Automotive for anyone seeking service.

Thank you Kenneth it was our pleasure. Safe travels!

- Chuck Jones Automotive
5

Very grateful to Carl and the team at Chuck Jones Automotive. I was driving though the area on I5 and my engine splash guard lost some bolts and started to drag. I had already had it short-term repaired before I could take it to the dealership for the proper bolts and long-term fix but it wasn’t holding. Carl was kind enough to fit me right in, take the guard off, load it into my trunk and had me back on the road inside of 20 minutes. I wish I lived nearby - I’d have a brand new automotive shop! Thank you, Carl and team! ❤️

1

DISHONEST AND WAY OVERPRICED: I asked them for a quote on my Volkswagen Passat for changing the Mass Air Flow sensor and the Spark plugs. They quoted me $720/- plus taxes. On further questioning they said that they would need an hour for the Mass Air Flow sensor (@$160/-) and another hour for spark plugs (@$160)/- And $400 for the Mass Air flow sensor and the Spark plugs. I already knew that the OEM price for the Mass Air Flow sensor (From Bosch) is $170/- and the spark plugs go for like $12/- a piece (OEM).In other words, they wanted $400/- for the parts which costs only $220.Furthermore, any decent mechanic can easily change the Spark plugs and the Mass Air sensor in approx. 30 mins for which they wanted 2 hours of labor. I do understand that running costs are going upwards, but this is no way of trying to gouge a potential customer. I would urge other potential customers to take this review seriously and go to auto shops who will give you a fair price on labor and parts

5

Best of all, experienced and fast, they know what they're doing

Thank you

- Chuck Jones Automotive
5

Flat tire from picking up a screw. Vehicle was in and out by the time we finished lunch. All for a very reasonable price.

Glad to take of you. Thank you for the kind words

- Chuck Jones Automotive
5

Efficient and affordable.

Thank you!

- Chuck Jones Automotive
5

Broke a fan belt but Chuck got me back on the road in a few hours. Fast professional service. They went above and beyond and gave me a ride to my destination a couple miles down the road while my vehicle was in the shop.

Glad to get you back on the road! Thank you

- Chuck Jones Automotive
5

Always a pleasure Matt!

- Chuck Jones Automotive
5

Fast, professional, courteous- good group

Lars grateful for the review

- Chuck Jones Automotive
5

I picked up my 2010 Prius last Monday and I’m happy to say that there hasn’t been any oil leaks, 4 days later. Many thanks to the guys in the shop, looks like you fixed it right. You guys always do a good job at a fair price. Thanks Carl! Long time customer

Larry it was good to see you sir! Thank you

- Chuck Jones Automotive